Hamburg-based startup Toern has closed a €1 million seed financing round as it looks to scale its AI-powered returns platform for e-commerce merchants.
Founded in 2023, the company has shifted from an earlier peer-to-peer approach focused on more sustainable returns to a platform that digitizes and automates the full returns process. It also provides merchants with real-time data intended to improve operational and commercial decision-making.
The new funding will be used to further develop the platform, strengthen Toern’s presence across the DACH region, and support more e-commerce brands seeking to manage returns more efficiently. The round highlights continued investor interest in software aimed at improving margins and streamlining operations in online retail.
Founded in 2023, the company has shifted from an earlier peer-to-peer approach focused on more sustainable returns to a platform that digitizes and automates the full returns process. It also provides merchants with real-time data intended to improve operational and commercial decision-making.
The new funding will be used to further develop the platform, strengthen Toern’s presence across the DACH region, and support more e-commerce brands seeking to manage returns more efficiently. The round highlights continued investor interest in software aimed at improving margins and streamlining operations in online retail.