Trustap is a payments and transaction protection platform that enables safe, trusted commerce between buyers and sellers across online marketplaces and peer-to-peer platforms globally. Its technology provides escrow-style milestone-based transactions, identity verification, and dispute resolution services, and it is building infrastructure for AI-led transactions through Trustap Index.
Investment Rounds
Capital activity and funding progression
| Amount | Date | Round |
|---|---|---|
| $10 M | Jun, 2026 | unspecified |
Frequently Asked Questions
Where is Trustap located?
Trustap is located in Dublin, Ireland.
What industries does Trustap operate in?
Trustap operates in the following industries: payments, transaction platform, ecommerce, marketplace infrastructure, agentic commerce.
How much total funding has Trustap raised?
Trustap has raised a total of $10,000,000.
Who are the investors in Trustap?
The investors in Trustap are: Aperture Capital, TX Ventures.
What is Trustap and how does it work?
Trustap is an end-to-end digital transaction platform designed to facilitate secure payments between buyers and sellers who do not know each other. It functions like an escrow service, where the buyer's funds are held in a secure vault and are only released to the seller once the transaction milestones are met, such as the item being received and inspected by the buyer.
Is Trustap a safe and legitimate service?
Yes, Trustap is a legitimate platform that partners with Stripe for secure payment processing. It protects users by verifying identities through Know Your Customer (KYC) procedures, providing a dedicated fraud prevention team, and acting as a Merchant of Record to manage disputes and chargebacks.
How does Trustap protect both buyers and sellers?
Trustap protects buyers by ensuring their money is only released after they have received and inspected their item or service. It protects sellers by verifying that funds are secured in the vault before they are required to ship an item or provide a service, thereby preventing non-payment or scam risks.
What fees does Trustap charge for transactions?
In standard transactions, the buyer typically pays a protection fee. For specific marketplace integrations, fee responsibilities can vary and may be charged to the buyer, the seller, or shared between them. Some larger transactions may be eligible for discounted fee structures.
How are disputes and refunds handled by Trustap?
If a transaction issue occurs, users can file a complaint during the designated complaint period. Trustap's support team mediates the dispute based on evidence and may provide a refund if the complaint is upheld. Once the complaint period expires, the platform can no longer intervene, and users are expected to resolve issues directly with the other party.