E-commerce operating startup.
Investment Rounds
Capital activity and funding progression
| Amount | Date | Round |
|---|---|---|
| €100 M | Jan, 2026 | series-c |
Industries
Frequently Asked Questions
Where is Swap located?
Swap is located in London, United Kingdom.
What industries does Swap operate in?
Swap operates in the following industries: e-commerce, operations.
How much total funding has Swap raised?
Swap has raised a total of $100,000,000.
Who are the investors in Swap?
The investors in Swap are: ICONIQ, DST Global.
Who are the founders of Swap?
The founders of Swap are: Sam Atkinson.
What primary services does Swap provide to e-commerce brands?
Swap offers a comprehensive suite of tools including automated returns management, package protection, and global logistics solutions designed to optimize the post-purchase journey.
How does Swap automate the returns process?
The platform provides a customizable returns portal that allows customers to self-serve their return or exchange requests, automatically generating shipping labels and tracking information.
Does Swap offer protection against lost or damaged shipments?
Yes, Swap includes a shipping protection feature that allows customers to opt-in for coverage against delivery issues, which helps brands reduce the costs associated with lost or damaged parcels.
Can Swap assist with global commerce and international expansion?
Swap simplifies international selling by managing complex logistics, duties, and tax compliance, enabling brands to scale globally without the typical operational friction.
Is Swap compatible with major e-commerce platforms?
Yes, Swap is designed to integrate seamlessly with major platforms like Shopify and various shipping carriers to ensure data flows correctly between sales channels and fulfillment centers.