Software entity spun out of Octopus Energy that leverages AI to automate customer service and billing for energy firms, managing customer billing, smart meters and home batteries.
Investment Rounds
Capital activity and funding progression
| Amount | Date | Round |
|---|---|---|
| €25 M | Jan, 2026 | unspecified |
Frequently Asked Questions
Where is Kraken (Kraken Technologies) located?
Kraken (Kraken Technologies) is located in London, United Kingdom.
What industries does Kraken (Kraken Technologies) operate in?
Kraken (Kraken Technologies) operates in the following industries: energy, software, artificial intelligence, customer service automation, billing.
How much total funding has Kraken (Kraken Technologies) raised?
Kraken (Kraken Technologies) has raised a total of $25,000,000.
Who are the investors in Kraken (Kraken Technologies)?
The investors in Kraken (Kraken Technologies) are: British Business Bank, Octopus Ventures.
Who are the founders of Kraken (Kraken Technologies)?
The founders of Kraken (Kraken Technologies) are: Greg Jackson.
What is the primary purpose of Kraken (Kraken Technologies)?
Kraken is a cloud-native platform designed to revolutionize the energy sector by automating the end-to-end supply chain. It provides a comprehensive operating system that handles everything from billing and customer service to asset management and grid optimization for global energy companies.
Which global companies utilize Kraken (Kraken Technologies)?
The platform has been adopted by several major international energy suppliers beyond its parent company, Octopus Energy. Notable partners include E.ON, EDF, Origin Energy in Australia, and Tokyo Gas in Japan, serving millions of customer accounts worldwide.
How does Kraken (Kraken Technologies) support the transition to renewable energy?
The technology facilitates the green energy transition by managing flexible demand and distributed energy resources. It can automatically coordinate the charging of electric vehicles and the operation of heat pumps to align with periods of high renewable energy generation, helping to decarbonize the power grid.
What are the main benefits of implementing Kraken (Kraken Technologies) for utility providers?
Utility providers benefit from significantly lower operational costs and improved customer experience through a more intuitive interface and efficient automated processes. The platform allows for faster speed-to-market for new smart energy products and provides a scalable architecture for future growth.
Is Kraken (Kraken Technologies) strictly for energy retail management?
While it is highly effective for retail management, the platform has expanded its capabilities to include field service management and grid optimization. It now helps manage physical infrastructure and optimizes the performance of renewable energy assets like wind farms and solar parks.