GoCardless is a payment platform that enables businesses to collect one-off and recurring payments, such as subscriptions and membership fees, via direct debit rather than credit cards or bank transfers.
Industries
Frequently Asked Questions
Where is GoCardless located?
GoCardless is located in London, United Kingdom.
What industries does GoCardless operate in?
GoCardless operates in the following industries: fintech, payments.
Who are the founders of GoCardless?
The founders of GoCardless are: Hiroki Takeuchi.
Is GoCardless safe to use?
Yes, GoCardless is highly secure. It is authorized by the Financial Conduct Authority and other regional regulators. The platform uses ISO 27001-certified security, GDPR-compliant data handling, and 256-bit SSL encryption. Furthermore, all collected funds are held in secure, safeguarded client money accounts at major banks.
How long does it take to receive a payout from GoCardless?
For the first payment from a new customer, it typically takes around 7 working days for funds to reach your bank account. For subsequent payments, the process is generally faster, often taking 2 to 3 working days after the charge date, depending on your specific payout schedule and the local banking system.
Can I use credit or debit cards to make payments through GoCardless?
No, GoCardless does not accept credit or debit cards. The platform is specialized exclusively in bank-to-bank payments, such as Direct Debit, and does not support card-based transactions.